Frequently Asked Questions (FAQs) – click on the question to jump to the correct section.
I can't log in to the members area, how do I get a new password?
If you need to reset your password please click on reset password on the log page. You should receive an email.
Please wait 15 minutes for the email to arrive and check your spam box. If you do not receive an email after 15 minutes please contact the office by email and they will send you details of your username and a new password
How do I change my password?
To update yor password go to your profile and click on settings
Where can I find the insurance policy?
The ASLI insurance policy covers all full and associate members of the association. Members can find the documents in the members area on the important document page. The documents are also available on the All Members Group docs section.
How do I change my profile photo?
You can change the image by navigating to your Profile → Change Profile Photo page.
I did not receive the latest edition of Newsli, why is that?
First, please check that the address in your profile is up to date and accurate, we need your house number and street name. Then, contact the office by email and they will post a copy to you.
How do I upgrade my membership from Student to Associate?
Click on join ASLI and select Associate membership and complete the online form. You will need to upload evidence of your qualifications before we can complete your application.
Associate membership is open to those that are NRCPD regulated trainee interpreters or translators. Those that have successfully completed part 1 of an NVQ level 6 in interpreting or have successfully completed one of the courses listed on our membership page. Check you are eligible. If your course is not listed please email the Board.
What are the benefits of ASLI membership?
ASLI Full and Associate members receive a range of benefits that include:
- Voting rights
- Professional Indemnity Insurance for freelance interpreters, trainers, mentors, and supervisors
- Public liability Insurance
- Free directory entry and updates
- Members Bio and links to members website, and social media
- Reduced entry fees to ASLI events and accredited courses
- Access to ASLI regional meetings for members based in UK
- Access to members’ area of the ASLI website
- Access to members’ and regional discussion forums via the ASLI website
- Monthly KYIT
- Quarterly magazine – Newsli
- Regular updates on the work of ASLI
- Eligibility to stand for regional contact and/or Director of the Board
- Use of MASLI after your name (Full Members only)
- Use of ASLI Member logo (available on request)
- Access to ASLI’s Continuous Professional Development and training
How do I renew my membership or join ASLI?
Please click on the Join ASLI/renew button on the home page. If you are renewing you do not need to log in. You will find a full list of the membership types and the different payment options. You can pay monthly, quarterly or in full.
I am going on Maternity leave can I get a discount?
Yes you can. Any existing full or associate member can receive a 50% reduction on their membership fee.
If you are on maternity leave please forward a copy of your MATB1 form to the office and they will forward you a discount code.
If you are in special circumstance for example studying for a PhD, on long term sick leave or a non-taxpayer you may also be eligible for a discount please send details to the office.
Can ASLI recommend an Interpreter?
ASLI is unable to recommend interpreters for specific bookings, however if you are looking for an interpreter you can use the find an interpreter search to view a list of ASLI members. You are able to refine your search to look for specific skills or interpreters in a specific region.
What are the hourly rates of pay for interpreters?
ASLI does not provide information about interpreter fees and charges. The majority of our members are freelance interpreters and are business in their own right. They set their fees based on a range of factors. If you are looking for guidance on fees please contact the National Union of British Sign Language Interpreters, NUBSLI, for further information
How do I get updates from my ASLI region?
All Full, Associate and Student members of ASLI should receive email notifications from their regional group and the All members group automatically. If you are not receiving notifications check your spam/junk folder first, if you still have not received any notifications please email firstname.lastname@example.org with your name and region