Manchester M11 2AD
Saturday 3rd November 18
10.00am — 4.00pm
Frustrating, challenging, stressful…and sometimes successful. All of these words have been used to describe telephone interpreting!
Want to find out what makes telephone interpreting so difficult? Want to develop strategies to produce a better outcome for you and your clients? This is the workshop for you.
This workshop takes a highly practical approach to explore and refine the skills needed for telephone interpreting. Using a combination of taught sessions and group exercises, it looks at what can make telephone calls so challenging and how we can create strategies to better manage this type of interpreted event. The aim of the session is to equip you with a set of tools that you can draw on to make interpreted telephone calls a more successful experience for all
Facilitator Jules Dickinson
Jules is an experienced community interpreter. Her PhD examines the ways in which the interpreter impacts upon workplace interaction, focussing on humour and small talk in meetings.
Jules continues to support the development of the interpreting profession as a teacher, research-practitioner, and Professional Supervisor, and has published extensively on workplace interpreting.